Shipping:
In Finland we deliver with Posti. Please allow up to 5 working days for deliveries.
Outside Finland we deliver with UPS. Within the EU and all other destinations we use the Express Saver service. Please allow up to 14 working days for deliveries.
You can track your delivery.
Costs:
6,90€ Finland pick up point, 15€ home delivery
20€ EU destinations
35€ All other destinations
Terms:
If a product is delivered outside the EU, the customer is responsible for any customs charges, import charges and any other charges that may apply. Please contact your local customs office for more information.
House of Nostalgia Ltd cannot be held accountable for any delays in delivery not dependent on us, including delays caused by customs procedures.
Please also note, if ordering from abroad, that there may be charges on payments not dependent on us, but your credit card issuer or another finance provider not associated with us. These are not charges we can or will reimburse, so please check with your provider before ordering.
If any issues with your order arise, we will be in touch via e-mail, so please ensure your address is current and correct.
If you wish to cancel or amend your order please let us know as soon as possible to avoid unnecessary shipping or delays. You can reach us at .
Returns
Should you wish to return a product you have ordered, please contact for the return address within 14 days of receiving your order.
The customer is responsible for returning the product using a recorded delivery method, and for all costs involved. House of Nostalgia Ltd does not offer free returns. Once a product is returned, we refund the cost of the product and the delivery – providing the product is in a pristine unused condition with tags on and in original packaging.
We do not accept returns of customised or custom made items or gift vouchers.
Please note that not picking up your delivery is not a return; House of Nostalgia Ltd will recover any additional costs to it from the value of the order once the product has arrived back at the warehouse.
The delivery cost also covers packaging materials and other associated expenses.
Exchanges
Depending on product availability at the time, we are happy to exchange your order to a different size or style. Please e-mail us at with the details and we’ll take it from there.
Payments
Klarna Checkout
We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Klarna Payments
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
PayPal
Please click on ‘view more payment methods’ at the checkout in order to pay with PayPal.
